49 lines
838 B
Markdown
49 lines
838 B
Markdown
# Signing Certificate
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## Incident
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Date: 2026-07-16
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Symptoms:
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- Documents remained in PENDING after every signer completed.
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- Audit logs confirmed recipients signed.
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- Background jobs repeatedly failed during document sealing.
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Root Cause:
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The signing certificate was not usable by the Documenso application.
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Verified production configuration:
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Certificate:
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/opt/documenso/cert.p12
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Permissions:
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-rw-r--r--
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Owner:
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node:node
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Environment Variable:
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NEXT_PRIVATE_SIGNING_LOCAL_FILE_PATH=/opt/documenso/cert.p12
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Verification:
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Container reported:
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CERTIFICATE_READABLE: YES
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Documenso reported:
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{"isAvailable":true}
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Result:
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The previously stuck document completed successfully after the certificate configuration was corrected.
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This document serves as the authoritative recovery reference if document sealing ever fails again.
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